Specialist, Insurance II

📋 Description

• Primary point of contact for Health Care Providers (HCPs) and patients on insurance access
• Subject matter expert in insurance, prior authorizations, and alternate funding options
• Educate customers on insurance results, plan forms, and submission processes
• Investigate escalated access issues and coordinate with HCPs, payors, and pharmacies
• Maintain and share insurance intelligence to support the access team
• Support training and onboarding for Insurance Specialist levels

🎯 Requirements

• High school diploma or GED; degree preferred
• 2-4 years in healthcare or reimbursement; call center/healthcare office experience preferred
• Knowledge of commercial/government insurance, prior authorizations, and alternate funding
• Experience with Medicare Part D/Medicaid and private payer processes preferred
• Strong communication, leadership, and organizational skills
• Proficiency with Microsoft Office and related systems

🎁 Benefits

• Comprehensive benefits package including PTO, medical/dental/vision, and 401(k) for eligible
• Eligibility to participate in short-term incentive programs
• AbbVie equal opportunity employer; commitment to integrity and innovation