Certified Medical Assistant

📋 Description The Certified Medical Assistant supports clinical operations by managing member interactions Onboard members, verify provider/pharmacy data, and conduct scheduled member calls. Maintain HIPAA-compliant records and coordinate appointments and reminders. Assist nursing/care teams with administrative tasks, referrals, and prior authorizations. Capture and validate health information across EHRs and digital platforms. Collaborate with cross-functional teams to improve member support processes. 🎯 Requirements National certification as a Medical Assistant required. 5+ years in healthcare with clinical teams, or equivalent as CMA/HUC. 2+ years of college education preferred. Strong healthcare knowledge, communication, and organizational skills. Experience with EHRs, healthcare platforms, and digital communication tools. Excellent written and verbal communication; ability to build trust with members. 🎁 Benefits Fully remote work opportunity for U.S.-based employees. Equity participation opportunities. Unlimited vacation with manager approval. Parental leave: 16 weeks for delivering parents, 8 weeks for non-delivering parents. 100% employer-sponsored health, dental, and vision coverage for employees, with family support. HSA/FSA options and 401(k).