Job Description
We're Hiring: Customer Success Manager Join our global team as a Customer Success Manager and play a key role in helping our customers achieve long-term success with our SaaS solutions. We're looking for a customer-focused professional with a strong background in SaaS customer success, account management, and revenue growth. Key Responsibilities Own and manage a portfolio of customer accounts, driving retention, customer satisfaction, and long-term value. Identify expansion opportunities and generate revenue through upselling and add-on sales. Build strong, trusted relationships with customers to understand their evolving business needs. Collaborate with sales, product, and support teams across multiple regions to deliver a seamless customer experience. Monitor account health, product usage, and adoption metrics, taking proactive action to ensure customer success. Drive customer renewals and help maximize account growth opportunities. Requirements 3–5 years of experience as a Customer Success Manager in a SaaS company. Proven track record of driving customer retention, renewals, sales, and revenue growth. Strong proficiency with CRM and work management tools such as Salesforce, monday.com, or similar platforms. Solid technical aptitude with a strong understanding of SaaS products and technology. Excellent communication, relationship-building, and customer management skills. Comfortable working in a distributed global team across multiple time zones. Work Setup 100% Work From Home Full-Time Position Working Hours: Aligned with Israel business hours. Salary USD 8-9 per hour Originally posted on Himalayas
