Bilingual Client Support Manager

📋 Description

• Provide our customers with world-class customer service in Spanish and English
• Provide our customers with world-class customer service. Help resolve questions or concerns.
• Strategically partner with installers on ways to improve the customer experience. Be a supportive
• Effectively manage a pipeline of projects to completion
• Conduct collaborative investigations into possible fraudulent or suspicious activities
• Analyze data and spot trends

🎯 Requirements

• Strong ability to multi-task
• Ability to work independently
• Effectively interact with high profile partners
• Excellent written and verbal communication skills
• Knowledge in solar, mortgage and finance
• Ability to manage projects from start to finish