Part Time Floor Leader - Lehigh Valley Mall

📋 Description

• Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales
• Lead by example in delivering a world-class customer experience on the shop floor, including
• Educate customers on Lush brand values, including fighting animal testing, freshest cosmetics
• Increase the depth of product knowledge through constant learning and consistently make informed
• Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge
• Encourage open communication, foster a sense of belonging, promote teamwork, and value diverse

🎯 Requirements

• Minimum 1 year of experience in customer service and sales
• Minimum 1 year of experience in cash handling and opening/closing procedures
• Minimum 1 year of supervisory experience involving coaching, feedback, and training
• Minimum 1 year of experience problem-solving customer service issues in day-to-day operations
• Minimum 1 year of experience in a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business