Senior Security Solutions Engineer

📋 Description

• Serve as primary escalation point for CS, TAM, and Support, guiding on complex security questions.
• Investigate and resolve tricky security issues via root-cause analysis.
• Join customer calls when deep expertise is required for technical discussions.
• Collaborate with Security, Detection & Response, Engineering to translate knowledge into
• Identify gaps and develop/update docs, enablement content, and self-service resources.
• Maintain a customer-focused, consultative approach across challenges.

🎯 Requirements

• 7+ years cybersecurity experience with 3–4 years in a technical, customer-facing role.
• Deep expertise across at least three areas (EDR, NDR, SIEM, cloud security).
• Strong knowledge of security products, providers, capabilities, and tradeoffs.
• Proficient in root-cause analysis for complex issues.
• Knowledge of Windows, Unix/Linux, AWS, Google Workspace, MS 365, and networks.
• Understanding of attack vectors and MITRE ATT&CK.

🎁 Benefits

• Base salary USD 122,400–177,500; primary target USD 145,000–165,000.
• Eligible for variable compensation.
• Equity eligibility.
• Unlimited paid time off.
• Flexible work location arrangements.
• Up to 24 weeks parental leave.