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Behavior Tech Scheduling Coordinator
DungarvinLong BeachFull TimeOperations
Remotely
customer serviceschedulingcare coordinationbehavioral healthbilingualabamicrosoft365
Job Description
📋 Description
- Schedule caregiver coverage for clients with behavioral support needs; ensure matching and timely
- Serve as primary contact for caregivers, clients, and families; provide scheduling updates and
- Review client assessments, BSPs, IPPs, and service requirements to inform caregiver placement.
- Participate in case management meetings; collaborate with recruiting, operations, clinical teams
- Monitor authorized service hours, staffing needs, and client schedules; identify gaps and assist
- Maintain accurate scheduling records and caregiver communications in company systems.
🎯 Requirements
- Education: High school diploma or equivalent
- Language Skills: Bilingual (English and Spanish)
- Behavioral Health Experience: 2+ years in ABA, behavioral health, or related field
- Coordination & Customer Service Experience: Scheduling or service coordination in a phone-based
- Microsoft 365 Proficiency: Advanced Excel, Word, PowerPoint, Teams, SharePoint
- Nice to Have: Certifications such as RBT or CPI; healthcare operations/ high-volume coordination
🎁 Benefits
- Compensation: $23.50 hourly fixed rate
- Work Environment: On-site in Long Beach, CA
- Team Culture: Dynamic, fast-paced, collaborative
- Work Schedule: Monday - Friday, 9:00 AM – 6:00 PM PST
- Travel: Required to Alhambra approximately monthly
- Retirement Plan: 401(k) available
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