German Customer Experience & Tech Support Advisor (Flexible Hours)
SutherlandSofiaFull TimeCustomer Support
Remotely
customer serviceenglishtechnical supportgermanwi ficonnectivity
Job Description
📋 Description
- Help German-speaking customers with devices and smart tech
- Provide support via phone and email in German and English
- Assist with product setup and troubleshooting
- Resolve connectivity and basic technical issues
- Deliver a high-quality customer experience
🎯 Requirements
- German B2/B2H level
- English C1 level
- Excellent communication and customer service
- Interest in technology and electronics
- Basic Wi-Fi/mobile connectivity knowledge
- Willingness to learn; Sofia office availability
🎁 Benefits
- Permanent contract; 6 or 8 hour shifts
- Fully paid training; 21 days leave
- Health and life insurance; meal vouchers
- Company lunch 3 days/week; certifications
- Clear career progression; international team
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