Case Management Representative I

📋 Description

• Open and manage DNA testing cases from intake to final reporting
• Ensure chain of custody and package integrity for samples
• Input and audit patient/contract info in LIS
• Track case progress and determine resolutions
• Prepare final reports and affidavits timely
• Collaborate with Lab Ops and Customer Service

🎯 Requirements

• 1-2 years data entry experience preferred
• High School diploma/GED required
• Proficient in Microsoft Office and typing
• Strong multitasking with accuracy and compliance
• Problem-solving and escalation skills
• Confidentiality and flexibility to changing priorities

🎁 Benefits

• Medical, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• P aid vacation and holidays