Sr. Manager, Revenue Operations

📋 Description

• Embedded RevOps partner to Support leadership
• Own forecasting and capacity planning for Support
• Lead quarterly business reviews with strategic narratives
• Build financial models for investments and headcount
• Connect Support activity to revenue outcomes with data
• Define KPIs and reporting to inform leadership

🎯 Requirements

• 10+ years in Revenue, Support, or Customer Success Ops
• Proven architect of scalable support ops in enterprise SaaS
• Strong analytical rigor and financial modeling ability
• Experience with AI-driven automation and data governance
• Executive presence to influence senior leaders
• Deep familiarity with omnichannel platforms (e.g., Freshdesk, Zoom)

🎁 Benefits

• Remote-first, global team
• Collaborative, high-impact work culture
• Opportunities to shape strategic RevOps initiatives