Program Officer II, Management & Operations

Job Summary:

The Program Officer II, Management & Operations (PO-II, M&O) provides central support to the global project M&O team on a large United States Government (USG)-funded global health project. Under the direction of the Associate Director, M&O, they are primarily responsible for providing programmatic, operations and administrative support to the global operations team. Their focus will be providing cross-cutting management tasks at the HQ level, working closely with project leadership and backstopping teams to ensure smooth core operations. They ensure compliance with internal and external regulations. This includes maintaining project trackers and supporting HQ-level coordination of project contractual deliverables, workplans and no-cost extensions submitted to the client, and assistance with meetings and other administrative tasks. In addition, they may perform program management support tasks for select core-funded activities. While this is not a country-focused support role, it is possible that they may provide support to country teams if the needs arise.

This position is contingent on donor funding

Accountabilities:

Programmatic Management Support:

• Provides support to global project management, prepared presentations, and supports meetings.

• Coordinates routine project meetings and webinars (sending out invitations, collaboratively developing agendas and collecting presentations).

• May draft sub-award packages and reviews sub-award package and provides comments before submission for approval.

• Supports processing of payments for HQ-paid subawards and purchase orders.

• Liaises with subcontractors and vendors; facilitates partner/sub-award communication related to task completion and planning.

• Prepares and submits monthly FFATA reports to Contract Management Services on behalf of the project.

• Reviews expense reports and invoices prior to management approval.

• Reviews purchase orders in the finance system of record (headquarters' (HQ) only).

• Coordinates the provision of technical, strategic information and management support to established programs, e.g. managing employee and consultant hiring process including recruitment, interviewing, and development of scopes of work and RFA/RFQ/RFPs.

• Serves as the project’s HQ “onboarding champion” providing onboarding coordination and orientation for new HQ staff.

• Maintains and updates project tracking sheets for contractual deliverables, as well as maintains project files, as applicable. Assists in ensuring document management site is used appropriately by project team.

• May serve as a mentor to other team members.

Applied Knowledge & Skills:

• Full understanding of project/project management concepts and practices.

• Basic knowledge of global health programming.

• Task level knowledge.

• Working knowledge of concepts, practices, and procedures with project design.

• Excellent oral and written communication skills.

• Strong and demonstrated project/project management skills.

• Ability to problem solve and implement corrective action as needed.

• Ability to prepare reports and provide information to management in a timely matter.

• Articulate, professional, and able to communicate in a clear, positive fashion with funder and staff.

Problem Solving & Impact:

• Works on problems of diverse scope that require review of various factors.

• Uses cost benefit/risk assessment with selecting methods and techniques to determine appropriate action.

• Builds productive working relationships internally and externally.

• Decisions may cause delays and affect a work unit or area within a department.

Supervision Given/Received:

• Receives little instruction on routine work. Receives methods and procedures on new projects or assignments.

• May provide guidance to other lower-level personnel.

• Typically reports to a Manager/ Associate Director/ Director.

Education: ** *

• Bachelor's Degree or its International Equivalent • Communication and Social Marketing, Economic Development, Education, Health, Nutrition, Research, Technology and Youth or a Related Fields.

• Project management certification preferred.

Experience: ** *

• 4+ years of relevant experience with projects management principles and practices.

• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.

• International or Domestic (US) Program Development or Program management preferred.

• Prior work on USG-funded projects preferred

• English fluency required

• Fluency in a second language (e.g., French, Spanish, Portuguese, Arabic, Russian, etc.) an added advantage

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

• Ability to sit and stand for extended periods of time.

• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• None

The expected US-based hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines. Final compensation will be determined in accordance with applicable law and FHI 360 policy.

Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US-based hiring salary range: USD 64,000 - 74,000 annually

International hiring ranges will differ based on location

Date Revised: 08/14/2026

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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Originally posted on Himalayas