Leader, Professional Services

📋 Description

• Lead and coach a team of Implementation Managers
• Define PS strategy and scale implementation processes
• Provide hands-on guidance during complex projects
• Ensure on-time, on-budget delivery with high quality
• Collaborate with Sales, CS, Product, and Engineering
• Translate customer needs into product insights

🎯 Requirements

• MS or PhD in a related field
• 4+ years in lab or R&D settings
• SaaS software implementation experience
• Strong communication with diverse stakeholders
• 2+ years leading or managing teams
• Willingness to travel up to 25%

🎁 Benefits

• Equity