Department Manager
H&M GroupNew YorkFull TimeSales
Remotely
retailcustomer experiencevisual merchandisingpricingclick & collecthello memberin store tech
Job Description
📋 Description
- Lead and support your store team, promoting collaboration and an entrepreneurial spirit
- Ensure excellent operational and visual experience for customers and colleagues
- Analyze sales, identify opportunities, and create plans to optimize results
- Oversee omni customer experience and brand representation in-person
- Manage department planning, budgeting, and cost-efficient operations
- Coordinate store routines for fitting rooms and checkout, incl. returns/exchanges
🎯 Requirements
- Strong leadership and people development skills
- Analytical, numbers-driven, and customer-centric
- Ambitious, communicative, and collaborative
- Experience in recruitment, onboarding, and performance management
- Knowledge of fashion trends and retail best practices
- Ability to manage store operations and compliance
🎁 Benefits
- Colleague discounts on H&M Group brands
- Health, wellness, and retirement benefits vary by market
- Global development opportunities across the group
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