Service Desk Analyst

📋 Description

• Front-line support for O365/Azure; primary point of contact for LendingTree employees.
• In-office role; must be based in or relocate to Charlotte, NC.
• Opportunities for career growth into Senior roles and other technical tracks.

🎯 Requirements

• 0-2 years IT help desk or campus IT experience.
• Familiarity with O365; willingness to learn Azure/Entra on the job.
• Strong troubleshooting for hardware and software (Windows 11, O365 apps).
• Analytical, with good communication and documentation skills.
• Effective, collaborative communicator in a hybrid environment.
• Willingness to learn, take on challenges, and adapt quickly.

🎁 Benefits

• Salary range: $65,000-$80,000 (USD).
• Incentive compensation: annual bonus.
• Medical, dental, vision, and 401(k) matching.