Remotely
leadershipteam managementretail operationscustomer experiencevisual merchandisingbudgeting
Job Description
📋 Description
- You are responsible for the total OMNI customer experience in your store, ensuring visual and
- Represent the H&M brand positively during customer interactions
- Identify department strengths and commercial opportunities and act on them
- Establish and analyze sales and budget goals, creating plans to optimize results
- Ensure customer service across the store and enable your team to promote and sell products
- Follow up that your team promotes the Hello Member loyalty app and in-store sustainability
🎯 Requirements
- Strong leadership with responsibility for others
- Ambitious, communicative, analytical and numbers-focused
- Achievement-oriented and customer-centric
- Commitment to inclusion and values-driven work culture
🎁 Benefits
- Inclusive culture and diverse values
- Employee discount at H&M, Other Stories and COS
- Comprehensive benefits: health insurance, wellness, retirement, paid leave
- Access to global talent community and wellbeing programs
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