Technical Account Manager

📋 Description

• Own the technical customer journey from kickoff and onboarding through ongoing success, adoption
• Manage and execute customer-facing technical projects, ensuring onboarding activities are well
• Build strong relationships with enterprise customers and develop a deep understanding of their
• Provide proactive technical guidance and recommend best practices to help customers maximize the
• Partner closely with Sales and Customer Success teams to identify opportunities to increase
• Collaborate with Customer Support, Engineering, and other internal teams to investigate and resolve

🎯 Requirements

• 5+ years of experience in a client-facing and/or technology-focused role combining strong business
• Demonstrated experience managing and delivering technical projects with a customer-first mindset
• Excellent project management, organization, written communication, and verbal communication skills.
• Strong ability to quickly learn new technologies and understand complex technical environments
• Strong troubleshooting, analytical, and problem-solving abilities, with a genuine interest in
• Ability to understand customer requirements at a detailed level and translate complex technical

🎁 Benefits

• Competitive compensation package.
• Meaningful equity compensation through ISO options.
• Early exercise opportunities for eligible equity.
• 10-year post-termination exercise window for equity options.
• Opportunity to work with large enterprise customers and complex, data-driven technology
• Cross-functional collaboration with Sales, Customer Success, Support, Engineering, and other