Technical Trainer

📋 Description

• Create, facilitate and/or revise training materials to equip staff
• Fill out accurate reports
• Establish and maintain client/team communication; resolve issues
• Facilitate multi-week transmission and blended new hire training
• Facilitate floor-training and BQM Training for the program
• Self-skill and certification during low activity (classroom)

🎯 Requirements

• Bachelor’s degree in any field (Education or Communication preferred)
• 2-3 years as a Trainer supporting a Tech account
• Excellent knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong English verbal and written communication
• Strategic problem solving and process improvements
• Willingness to work in shifting or graveyard schedule