Retail Marketplace Manager

📋 Description

• Manage 2 shops and deliver great customer service
• Lead teams to meet standards and perform well
• Support Area Manager with investigations and meetings
• Ensure rotas and schedules align with shop goals
• Promote Responsible Gambling and compliance in stores
• Work patterns to cover 37.5 hours per week

🎯 Requirements

• 18+ years old to work in betting shops
• Experience improving team performance
• Experience in people management preferred
• Strong customer service skills
• Ability to handle challenging situations

🎁 Benefits

• Annual bonus scheme
• 28 days annual leave
• Pension and ShareSave
• Retail discounts with many retailers
• Healthcare and wellbeing support
• Development opportunities