Remotely
customer successfintechaccount managementsaasmid marketall other
Job Description
📋 Description
- Own a high-volume portfolio of mid-market customers
- Serve as primary commercial contact
- Drive adoption, retention, renewals, and growth
🎯 Requirements
- 3+ years SaaS Account Management or Customer Success
- Experience managing renewals and account growth
- Strong relationship, communication, and organizational skills
- Ability to manage multiple priorities in a high-volume portfolio
- Analytical mindset to interpret usage data and identify risks/opps
- Experience in fintech or regulated industries preferred
🎁 Benefits
- Unlimited PTO and flexible work policy
- Employee stock options
- Health plans with HSA/FSA options
- 401k with 4% company match
- Paid parental leave and home office stipend
- Learning & development stipend
