Sales Account Manager

📋 Description

• Own the Relationship with defined client portfolio and senior stakeholders
• Drive Retention and Growth through upsell/cross-sell opportunities
• Lead cross-functional pod (sales, professional services, customer success) to deliver account
• Develop strategic account plans with goals, risks, opportunities
• Advocate for customers, aligning product, support, and service delivery
• Monitor account health and performance using data to improve adoption and satisfaction

🎯 Requirements

• 4+ years of hands-on client account management experience
• Proven SaaS/account management experience
• Strong understanding of SaaS models and customer lifecycle
• Familiarity with solution/consultative selling
• Knowledge of customer success best practices and retention strategies
• Excellent relationship-building and communication; able to lead cross-functional teams

🎁 Benefits

• Travel as needed across the region
• Inclusive, diverse, and rewarding work environment
• Competitive pay and benefits aligned to performance