VIP Relationship Manager

📋 Description

• Manage client acquisition and relationship for a portfolio of VIP clients in the MENA region.
• Build rapport and expand relationships via frequent, proactive communication.
• Develop customer service processes, manage rules, and track key customer status.
• Analyze client behavior and prepare key customer analysis reports.
• Coordinate with stakeholders across departments to provide optimal service solutions.

🎯 Requirements

• Experience with institutional, high net-worth, or private banking client management.
• Experience in trading platforms or exchanges is highly advantageous.
• Background in sales and client services within international financial industries.
• Strong communication and written skills.
• Ability to work under pressure and manage multiple tasks to tight deadlines.
• Enthusiasm for the rapidly evolving crypto industry and keeping up with trends.

🎁 Benefits

• Global collaboration with a diverse international team.
• Career advancement opportunities within a rapidly expanding company.
• Internal mobility and opportunities for internal job transfers.
• Study growth fund and internal events to support development.