Customer Account Executive, SMB

📋 Description

• Own and grow a portfolio of existing SMB customers with expansion potential.
• Coordinate with Sales Manager to review pipeline, forecast, and quota strategies.
• Develop territory plan balancing high-velocity and strategic growth opportunities.
• Lead customer conversations through discovery, demonstrations, proposals, negotiations, and close.
• Collaborate with Customer Success, Renewals, Marketing, Finance, and Product Marketing to drive
• Maintain accurate account, opportunity, activity, and forecast data.

🎯 Requirements

• 1 to 2 years of experience in a sales closing role, preferably SaaS.
• Proven track record in prospecting, pipeline management, forecasting, and closing.
• Strong relationship-building and stakeholder-influence skills.
• Experience with Salesforce and Outreach.io; Gong preferred.
• Practical use of generative AI (e.g., ChatGPT) to boost productivity and sales execution.
• Sound judgment with AI-generated information and data privacy awareness.

🎁 Benefits

• Competitive base salary + company bonus program.
• Generous and flexible time off and parental leave.
• Health benefits (Medical, Dental, Vision, Life) fully paid for employees.
• 401K with generous company match.
• Award-winning culture, rewards, and opportunities to give back.
• Downtown Austin office access and tech-forward workspace.