Senior Manager, Americas Benefits
ServiceNowWest Palm BeachFull TimeHuman Resources
Remotely
data analysisvendor managementinternational benefitshr & peopleirs401(k)erisadolfinancial wellbeing
Job Description
📋 Description
- Lead the US 401(k) and Americas benefits design across Canada, US, Mexico, Costa Rica, Brazil
- Partner with recordkeeper, investment consultant, and committees for service, fees and compliance
- Drive innovation in service delivery and personalized benefit experiences (AI/NowOnNow)
- Develop holistic financial wellbeing programs for diverse employee segments
- Analyze participation, deferral rates, fund performance, and plan costs
- Serve as primary POC for non-US Americas benefits programs and brief executives on trends
🎯 Requirements
- 10+ years managing 401(k) plans for large populations/assets
- Deep expertise ERISA, DOL, IRS regulations, fiduciary best practices
- Experience with international benefits management and vendor selection/negotiation
- Strong analytical and reporting skills with outcomes-focused mindset
- Ability to influence across senior leadership and cross-functional teams
- Proactive, self-directed, with excellent communication and stakeholder engagement
🎁 Benefits
- Not specified