Remotely
crmcustomer successsalesforceaccount managementsaaspost sales
Job Description
📋 Description
- Own full-cycle post-sales activities: onboarding, enablement, adoption, demos, renewals
- Identify and close expansion opportunities across new and existing accounts
- Build account plans tying ROI data to customer priorities
- Establish cadence with regular check-ins and executive touchpoints
- Develop trusted relationships across customer orgs
- Monitor strategic growth plans and competitive landscape
🎯 Requirements
- 5+ years as Account Manager or Customer Success Manager for SaaS
- 3+ years in SaaS
- Proven customer-facing track record
- Excellent English; strong written/verbal comms
- Customer-oriented with problem-solving skills
- Interpersonal intelligence and relational influence
🎁 Benefits
- Competitive base salary
- Equity package
- Unlimited PTO and sick days
- Medical, Dental, Vision insurance
- 401k Match
