Lead Career Navigator

📋 Description

• Provide support in training, team cohesion, and may act as SME for Career Navigator functions
• Model and advocate for operational excellence and high-quality customer service practices
• Lead duties include case management, coordinating services, tracking reimbursements, outreach, and
• Meet with participants to identify barriers and develop strategies
• Maintain caseload, records, and monitor participation
• Serve as liaison between customer and service providers