Client Service Representative

📋 Description

• Deliver warm, professional interactions with clients and pet owners
• Manage check-ins/check-outs and scheduling with clinical team coordination
• Answer and triage phone calls with a multi-line system
• Maintain a clean, welcoming reception and lobby area
• Support basic administrative tasks as needed
• Contribute to a smooth hospital flow and positive client experience

🎯 Requirements

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with competing priorities
• Familiarity with Windows-based systems or willingness to learn
• Previous veterinary/medical front-desk experience preferred but not required
• Availability to work evenings and weekends

🎁 Benefits

• Medical, dental, and vision insurance with flexible spending and disability coverage
• 401(k) with company match
• Generous paid time off and holidays
• Employee discounts on veterinary care and products
• A culture that values empathy, collaboration, and recognition