Department Supervisor - Eastwood Mall
H&M GroupNilesFull TimeSales
Remotely
retail operationscustomer experiencevisual merchandisingomni channelinstore care appclick & collecthello member
Job Description
📋 Description
- Support Sales and Profit goals in the store by delivering the Best Customer Experience in the
- Execute plans in line with H&M standards, policies and legal requirements.
- Lead day-to-day tasks across omni customer experience, visual/commercial presentation, and
- Promote Hello Member loyalty and in-store sustainability initiatives.
- Ensure correct routines for fitting rooms and checkout, including transactions, returns and
- Open and close the store daily and manage admin routines for people and operations.
🎯 Requirements
- Emerging leader with responsibility, strong communication, and numbers-driven mindset.
- Ambitious, customer-centric, and able to analyze performance to identify opportunities.
- Experience in retail operations, visual merchandizing, and team collaboration.
🎁 Benefits
- Comprehensive benefits with staff discount across H&M Group brands.
- Incentive programs and global development opportunities.
- Wellbeing, retirement and paid leave programs where applicable.