Account Manager, DACH

📋 Description

• Own a portfolio of enterprise ecommerce customers across full lifecycle
• Build relationships with senior stakeholders to align priorities with solutions
• Drive renewals and upsell opportunities end-to-end
• Identify risks and manage issues proactively across accounts
• Collaborate cross-functionally to meet customer goals and timelines
• Provide customer insights to influence product priorities

🎯 Requirements

• 3+ years with large enterprise customers in Account Management, Customer Success, Sales, or similar
• Fluent German; ability to communicate with DACH customers
• Proven ability to build trusted relationships with VP/C-suite
• Experience managing renewals and expansions across complex enterprises
• Strong commercial/consultative skills; articulate business value
• Solid understanding of ecommerce KPIs and analytics

🎁 Benefits

• Work with innovative technology at global ecommerce scale
• Exposure to senior stakeholders across DACH market
• Collaborative, cross-functional environment with multiple teams
• Ownership over a strategic portfolio of enterprise accounts
• Opportunity to contribute to retention, product feedback, and growth
• Autonomy and focus on measurable outcomes