Sales Assistant
MulberryRemotely
customer servicecrmretailstorytellingproduct knowledgeexperience expert
Job Description
📋 Description
- Create memorable experiences for customers as an Experience Expert.
- Use product knowledge and storytelling to tailor each customer journey.
- Learn and develop to become an expert within Mulberry’s Back to the Mulberry Spirit strategy.
- Provide welcoming, engaging in-store experiences and nurture relationships with customers.
- Maintain a customer-focused environment and engage with instore CRM tools.
- Contribute to delivering operational excellence and a positive team atmosphere.
🎯 Requirements
- Customer-focused with strong service mindset
- Excellent communication and relation-building skills
- Ability to work in-store and deliver engaging experiences
- Comfort with CRM tools and product storytelling
- Inclusive, energetic, and fashion-loving attitude
- Desire to grow with Mulberry and contribute to brand values
🎁 Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and access to staff sales
- Birthday day off
- Pension contributions & Life Assurance