Regional Collection Manager - Bengaluru
CREDBengaluruFull TimeOperations
Remotely
collectionscompliancerecovery_metrics
Job Description
📋 Description
- Own collection performance for the assigned geography and buckets; monitor portfolio movement and
- Lead, coach, and develop the collections team; set expectations and review productivity toward
- Manage collection agencies across the assigned geography; ensure capacity, productivity, and
- Own resolution and recovery targets; analyze MIS and metrics to identify gaps and take corrective
- Lead implementation of collection strategies across calling and field ops, including tracing and
- Ensure adherence to collection processes, RBI guidelines, and company policies; identify gaps.
🎯 Requirements
- 10+ years of experience in collections, preferably across unsecured portfolios.
- Strong knowledge of the geography and local collections ecosystem.
- Experience managing large portfolios, collections teams, and agency partners.
- Strong understanding of recovery metrics, strategies, and portfolio performance.
- Data-driven, results-oriented, able to diagnose and solve challenges.
- Adherence to code of conduct and drive compliant, customer-centric collections.
🎁 Benefits
- Non-salary perks available with time and energy dedicated to employee well-being.
- Collaborative, high-performance culture with focus on growth and mentorship.
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