Customer Success Program Manager

📋 Description

• Partner with cross-functional stakeholders across the business.
• Use data to guide decisions and own communication for global clarity.
• Work on tech projects including Agentic AI deployments and product adoption initiatives.
• Own programs end-to-end with scope and priority managed thoughtfully.

🎯 Requirements

• 3-6 years in program management, project management, or operations.
• Track record of owning org-wide programs from planning through delivery.
• Comfort with data to define success metrics and prioritize decisions.
• Strong written and verbal communication tailored to audiences.
• Bias toward action, attention to detail, and comfort with ambiguity.
• Experience with Agentic/AI tools and data hygiene across programs.

🎁 Benefits

• Flexible, trust-oriented culture with ownership of roles.
• Dynamic work environment with a variety of employee benefits.
• Recognition as a top company for remote workers and tech growth.