Bilingual English and Spanish Member Loyalty Representative (R14180)
OportunHoustonFull TimeSales
Remotely
customer serviceenglishdata entryspanishoutreachipadqr codes
Job Description
📋 Description
- Provide warm, quality member service in store and community outreach.
- Educate members about Oportun’s inclusive lending and financial services.
- Process transactions in compliance with company policies while protecting member information.
- Engage with customers to drive outreach and inform about products and services.
- Coordinate with teams to meet daily lending/servicing goals.
- Utilize outreach activities to connect with local communities.
🎯 Requirements
- Must be bilingual (English/Spanish).
- Outgoing, sales-focused, enjoy speaking with people.
- Available to work weekends with rotating schedule; schedules set biweekly.
- Willing to travel between designated locations within ordinary commute distance.
- Regular, reliable attendance for store operations.
- Willing to work outdoors year-round for outreach opportunities.
🎁 Benefits
- Medical, Dental, Vision, FSAs, EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- Volunteer time off (16 hours/year)
- Employee Assistance Fund (OEAF)
- 401(k) retirement savings