Mission Director - Army

📋 Description

• Manage Army domain program operations to ensure retention, satisfaction, success, and account
• Act as trusted advisor with deep knowledge of the NextGen C2 initiative (NGC2).
• Accelerate time-to-value for mission partners and drive product adoption.
• Lead onboarding tailored to the NGC2 architecture and converged data layer.
• Foster hero happiness and maintain high engagement with Army stakeholders.
• Identify expansion opportunities and align contracts with new scope.

🎯 Requirements

• Strong Army/domain knowledge and customer relationship management.
• Experience with onboarding and driving product adoption.
• Ability to manage contracts, expansions, and cross-sell opportunities.
• Proven skills in KPI tracking, retention, and health metrics.
• Collaborates with Product to relay Army feedback for NGC2 enhancements.
• Excellent communication and stakeholder management across government programs.

🎁 Benefits

• Health: Medical/Dental/Vision
• 401k Retirement Plan
• Paid Parental Leave
• Flexible Time Off (FTO) + Federal Holidays