Sales Success Specialist (B2C)

📋 Description

• Be the expert for Thumbtack pros, guiding their journey to success and revenue growth.
• Partner with pros, understanding needs, and delivering best solutions.
• Maintain deep knowledge of Thumbtack products and industry standards.
• Engage in outbound interactions to help pros get hired (50+ per day, with AI tools).
• Build rapport and anticipate pros' long-term business goals.
• Guide profile optimization and budgeting to help pros shine.

🎯 Requirements

• 1–2 years B2B selling/success experience; 6+ months outbound calling or collections; preferably in
• Customer retention, onboarding, reactivation experience; proven quota attainment.
• English proficiency; collaborative, consultative mindset; strong problem solving.
• Experience in pipeline management, customer support, and product education.
• Marketing/advertising sales experience; Salesforce, AI, Google Suite experience.
• B2B sales experience in home services preferred; tech-savvy.