Sales Support & Business Development Specialist (Certification)

📋 Description

• Inbound inquiry handling; sales coordination and prompt action
• Qualify leads and book seats on certification courses
• Process orders and quotes; typical AUD 2,000–20,000 value
• Quote delivery and follow-up; manage long-cycle approvals
• Course & account coordination; drive seat fills; absorb Newcastle contractor tasks
• Marketing support when needed; social media/catalogue assistance

🎯 Requirements

• Strong inside sales, sales support, or customer service experience
• Experience processing orders and quotes with high accuracy (AUD 2,000–20,000)
• Experience using CRM or task-board tools (e.g., Trello, HubSpot, Zoho)
• Confident, professional phone manner for inbound/outbound calls
• Experience managing long sales/approval cycles (corporate/government/defence a plus)
• Excellent written and spoken English; detail-oriented and highly organized

🎁 Benefits

• Ongoing support from client & staff success team
• Opportunity to own certification sales pipeline
• Remote-friendly role based in Manila, Philippines
• Collaborative, proactive team environment