Bilingual Member Loyalty Representative (R14179)
OportunRemotely
customer serviceretailoutreachbilingual english spanishipadqr codes
Job Description
📋 Description
- Welcome members with warm greeting and provide quality member service.
- Process transactions following policies and protect member information.
- Work as part of a team or independently while exceeding daily goals in lending/servicing activities.
- Engage in outreach activities at locations and events to inform about Oportun’s services.
- Assist with applications using iPads and QR codes during outreach.
- Maintain a presentable store and assist with light housekeeping as needed.
🎯 Requirements
- Must be bilingual (English/Spanish).
- Outgoing, sales-focused, enjoy speaking with people.
- Willing to help members and prospective members through outreach and education.
- Available to work weekends with rotating schedules; maintain reliable attendance.
- Ability to travel between designated work locations within a reasonable commute.
- Be a role model for Oportun’s Core Values.
🎁 Benefits
- Medical, Dental, Vision, FSAs, EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- Volunteer time off and community involvement
- 401(k) retirement savings
- Growth opportunities; flexible schedules