Floor Manager (ION Flagship Store)
H&M GroupRemotely
team leadershipretailcustomer experiencestore operationsrecruitmenttrainingcos
Job Description
📋 Description
- Lead customer experiences to elevate store sales
- Direct a team to deliver exceptional service and ops excellence
- Provide personalised, welcoming shopping journeys
- Oversee store operations and act as brand ambassador
- Cover Store Manager duties in their absence
🎯 Requirements
- Retail or customer-facing experience
- Ability to lead a team and drive sales
- Strong communication and initiative
- Willingness to develop self and others
- Open to feedback and collaboration
🎁 Benefits
- 25% staff discount
- HIP incentive program and bonus potential
- Annual leave and medical leave
- Development opportunities