Account Manager - DACH
ConstructorRemotely
customer successaccount managementecommercerenewalssaasgermanenterpriseupsell
Job Description
📋 Description
- You are the strategic lead for the clients in your book of business.
- Build strong relationships to understand client goals and how Constructor maps to them.
- Manage complex, enterprise renewal and upsell cycles from start to finish.
- Uncover and manage risk within your book of business.
- Educate clients on new use cases and integrations to create value.
- Update internal systems and communicate customer status and next steps.
🎯 Requirements
- Minimum of 3+ years with large enterprise clients in Account Management, Customer Success, or Sales
- German language skills are a MUST.
- Proven ability to influence and build deep relationships, esp. at VP+ level.
- Ability to manage risk and upsell opportunities.
- Experience with renewals and complex enterprise sales.
- Strong cross-functional collaboration and understanding of ecommerce metrics.
🎁 Benefits
- Remote work from anywhere in Europe, with global collaboration.
- Opportunity to work with leading ecommerce clients and a fast-growing team.