Head of Operations

📋 Description

• Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing
• Build and maintain scalable operating systems, processes, and SOPs with clear ownership and
• Establish and maintain an operational knowledge base (Notion) and continuously improve processes as
• Develop inventory systems of record, PO calendars, and processes to improve visibility and stock
• Create automated reporting and a leadership scorecard for weekly operational metrics (inventory
• Implement vendor/agency scorecards and drive continuous improvement.

🎯 Requirements

• At least 3 years of operations experience in physical-product, ecommerce, or DTC.
• Experience in a high-growth environment, ideally with a brand generating $20M–$50M in annual
• Direct experience across supply chain, inventory, 3PL/fulfillment, customer support operations
• Proven track record of building departments, operating systems, hiring processes, and reporting
• Strong understanding of physical-product operations (lead times, POs, landed costs, inventory
• Experience hiring, onboarding, managing, and developing teams.

🎁 Benefits

• Fully remote position with distributed working environment.
• Autonomy over operational infrastructure and organizational development.
• Opportunity to shape supply chain, reporting, systems, hiring, and processes in a high-growth DTC
• Leadership scope with potential to build and develop a team of 4–6 functional owners.
• Equity conversation after 12 months, contingent on performance and COO-level criteria.
• Path toward a COO-level role once functional leaders operate independently.