Senior Success Operations Analyst

📋 Description

• Own recurring CS operating cadences; track priorities, risks, follow-ups
• Monitor brand performance and operational health for trends and blockers
• Analyze data to provide actionable insights to CS, Sales, leadership
• Maintain trackers, dashboards, reporting end-to-end with QA and data hygiene
• Produce recurring business, revenue, churn, and portfolio reporting
• Support onboarding workflows and coordinate cross-team follow-ups

🎯 Requirements

• Experience in CS Ops, CS, Operations, or Revenue Ops
• Strong analytical skills with reporting and operational data
• Experience owning end-to-end recurring processes and cadences
• Ability to turn complex data into clear insights and actions
• Experience with dashboards and reporting tools
• Track record of improving workflows via automation and QA