Remotely
customer successonboardinglearning and developmentsaasaiknowledge managementbusiness & managementlearning experience
Job Description
📋 Description
- Develop and run enablement initiatives for CS Growth and CS Care
- Build AI-assisted workflows to scale the GTM org
- Own onboarding for new CS hires with learning paths
- Coach team members on client calls, from prep to feedback
- Lead workshops and trainings; translate learnings to daily work
- Maintain career development guidelines across CS roles
🎯 Requirements
- 5+ years in enablement, L&D, CS, or Sales
- Hands-on generalist: workshops, client calls, product mastery
- Strong communication at all levels; end-to-end project ownership
- Experience with AI tools; ops and data fluency
- Entrepreneurial, impact-driven, adaptable
- Fluent English; German a plus
🎁 Benefits
- €2,000/year development budget
- One-time €1,000 home workspace stipend
- Competitive pay + equity
- Corporate discounts, vacation, wellness benefits
- Hybrid work: 2 days/wk in Berlin office
- Work-from-anywhere up to 2 months/yr