Head of Operations for eCom DTC brand

📋 Description

• Own end-to-end back-end operations, including supply chain, inventory planning, manufacturing
• Build and maintain scalable operating systems, processes, and SOPs, ensuring every recurring
• Establish and maintain an operational knowledge base in Notion, continuously improving processes as
• Develop accurate inventory systems of record, purchase-order calendars, and processes that improve
• Build reliable reporting and a single source of truth for weekly leadership metrics, including
• Create automated subscription and channel revenue reporting and develop a concise weekly operations

🎯 Requirements

• At least 3 years of operations experience within a physical-product, e-commerce, or
• Experience operating within a high-growth environment, ideally supporting or helping scale a brand
• Direct experience across multiple operational functions, including supply chain, inventory
• Demonstrated experience building a department, function, operating system, hiring process
• Strong understanding of physical-product operations, including lead times, purchase orders, landed
• Proven experience hiring, onboarding, managing, developing, and, when necessary, exiting team

🎁 Benefits

• Fully remote position with the flexibility associated with a distributed operating environment.
• High level of ownership and autonomy over the company's operational infrastructure and
• Opportunity to directly shape supply chain, reporting, systems, hiring, and operational processes
• Significant leadership scope with the opportunity to build and develop a team of 4–6 functional
• Potential equity conversation after 12 months, contingent on performance and progress toward
• Opportunity to progress toward a COO-level role once functional leaders are independently managing