Head of Operations for eCom DTC brand

📋 Description

• Own end-to-end back-end operations, incl. supply chain, inventory planning, manufacturing
• Build scalable operating systems, processes, and SOPs with clear ownership, docs, and
• Establish and maintain an operational knowledge base in Notion; continuously improve processes as
• Develop accurate inventory systems of record and PO calendars to improve visibility and stock
• Build reliable reporting and a single source of truth for weekly leadership metrics (inventory
• Automate subscription and channel revenue reporting; create a concise weekly ops scorecard for

🎯 Requirements

• At least 3 years of operations experience in physical-product, e-commerce, or DTC.
• Experience in a high-growth environment; ideally $20M–$50M annual revenue brand.
• Direct experience across supply chain, inventory, 3PL/fulfillment, customer support ops, creative
• Proven ability to build departments, operating systems, hiring processes, and reporting
• Strong understanding of physical-product ops: lead times, POs, landed costs, inventory
• Proven hiring, onboarding, management, development, and exits of team members.

🎁 Benefits

• Fully remote position with distributed operating environment.
• High ownership and autonomy over operational infrastructure and org development.
• Opportunity to shape supply chain, reporting, systems, hiring, and processes in a high-growth DTC
• Leadership scope to build and develop a team of 4–6 functional owners; potential equity after 12