Resident Relations Specialist - Zerzura

📋 Description

• Manage resident renewal process and retention at Zerzura community
• Respond to and resolve resident complaints and service issues
• Support move-out planning, notices to vacate, and resident transfers
• Assist with parcel deliveries, rent payments online, and inspections
• Coordinate resident functions and communications
• Onsite role at Zerzura in Las Vegas, NV

🎯 Requirements

• Strong customer service/sales background; proven ability to meet/exceed goals
• 2 years of customer service in fast-paced environments (property mgmt, hospitality, retail, etc.)
• Excellent English communication; reliable transportation
• Flexible schedule; ability to work Tue–Sat, 10:00am–7:00pm (hours may vary)

🎁 Benefits

• Paid time off, holidays; health, dental, vision, life insurance; HSA/FSA; disability
• 25% Rent Discount at any AIR community
• 401(k) with employer contribution; paid parental leave; certification reimbursements
• Tuition assistance; paid community service time; commuter benefits; pet insurance