Mid-Market Outcomes Architect

📋 Description

• Own workflow adoption, value delivery, and renewal outcomes for named accounts
• Partner with Solutions Consultants on account strategy and expansion planning
• Shape outcomes that strengthen customer partnerships and drive predictable revenue
• Define mutual success plans and guide customers through AI Transformations
• Identify new workflow opportunities and engage Services for complex implementations
• Build durable Notion workflows and stay ahead in the AI ecosystem

🎯 Requirements

• 4+ years in customer adoption, value realization, renewals, or expansion in a B2B software
• Strong discovery, mapping of business problems to practical implementations
• Technical fluency to co-design and troubleshoot Notion workspaces
• Commercial awareness for renewal risk, expansion potential, and account strategy
• Ability to design workflows driving usage-based, measurable commercial outcomes
• Program and stakeholder management across a book of accounts

🎁 Benefits

• Competitive cash compensation and equity
• OTE range for SF/NY roles: $145,000-$175,000 per year
• Notion closed-network privacy and equal opportunity information available