New YorkFull TimeSales
Remotely
customer serviceleadershipretail operationsvisual merchandisingstock managementpos
Job Description
📋 Description
- Lead Bellroy's first New York store in Flatiron with a design-focused, customer-first
- Open/close the store, manage stock, cash handling, and daily operations.
- Define store rituals, standards, and ways of working aligned with Bellroy values.
- Help write the retail playbook, not just inherit one.
- Collaborate with brand, CX and talent teams to refine the store experience.
🎯 Requirements
- 5+ years in retail with leadership or supervisory experience.
- Strong coaching and development skills.
- Ability to document standards across merchandising, sales, inventory and support.
- Calm under pressure with good on-floor decision-making and escalation handling.
- Excellent communication with customers and crew.
- Comfort with POS systems and basic troubleshooting.
🎁 Benefits
- Five-day work week with two days off; discretionary schedule for coverage.
- Competitive PTO: 20 days plus 10 sick/personal days and holidays.
- 401(k) with employer match.
- Extensive medical benefits package.
- Product allowance and 50% discount for friends/family.