H&M Department Manager - Ross Park Mall

📋 Description

• Lead and support your team to create an inclusive culture that promotes collaboration and
• Ensure excellent operational and visual experience for store, customers and colleagues
• Analyze store strengths/opportunities, follow up on sales and create plans to optimize results
• Manage omni customer experience, visual/commercial curation per global guidelines
• Oversee routines in fitting rooms and checkout, admin routines for people and operations
• Open and close store daily; ensure procedures and routines are followed

🎯 Requirements

• Strong leadership, accountability for others, and numbers mindset
• Ambitious, communicative, analytical, performance-driven
• Customer-centric with competitive mindset
• Experience in recruitment, onboarding, coaching and performance management
• Ability to manage budgets, define plans and drive commercial opportunities
• Knowledge of fashion trends and product knowledge to inform customers

🎁 Benefits

• Staff discount across H&M Group brands
• Comprehensive benefits including health, wellness, retirement and paid leave
• Inclusion and diversity commitments and development opportunities
• Global incentive program with development opportunities
• Onboarding and training opportunities