Head of Account Management, Playradar (m/f/d)

📋 Description

• Own and develop key iGaming client relationships, ensuring strong commercial performance and
• Lead, coach and develop a high-performing Account Management team.
• Define account segmentation, customer success strategies and commercial playbooks.
• Create and refine processes to monitor client performance, manage workstreams and ensure clear
• Identify additional revenue opportunities by cross-selling and upselling Sportradar’s iGaming
• Oversee relationship management, commercial support and service delivery for existing iGaming

🎯 Requirements

• Extensive experience in commercial, sales, key account or account management roles within iGaming
• Strong understanding of the iGaming ecosystem, operators, platforms, content, regulation and market
• Strong analytical mindset with experience managing KPIs and commercial performance.
• Proven commercial leadership experience with ability to build, manage and grow long-term client
• Experience leading and scaling Account Management or Customer Success teams.
• Growth mindset with proactivity and ability to identify new business opportunities; fluent English

🎁 Benefits

• Collaborative environment with colleagues worldwide; engineering offices in Europe, Asia and US
• Flexible work style with autonomy and a balance of structure to tackle daily tasks.
• Vibrant and inclusive community with Women in Tech and Pride groups.
• Global Employee Assistance Programme and wellbeing resources; online training videos.