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Job Description
📋 Description
- Lead customer success and retention strategies for a growing list of 30-40 accounts.
- Collaborate with Customer Success, Product, Marketing and more to help customers achieve goals.
- Maintain relationships and drive renewals with single or multi-year agreements.
- Identify opportunities and risks, escalate as needed to ensure customer outcomes.
- Provide product utilization guidance, insights, and feedback to Jellyvision teams.
- Maintain open communication with managers to support customers and improve outcomes.
🎯 Requirements
- 2+ years in quota-carrying Account Management / Customer Success in B2B SaaS.
- Proven track record of achieving revenue and retention goals.
- Bonus points for HR or Benefits industry experience.
🎁 Benefits
- Remote-friendly position with flexible work options.
- Starting salary: $100,000 - $115,000 OTE; base + commission eligible.
- Additional compensation: eligible for base + commission.