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Job Description
📋 Description
- Post-sale owner, main contact for employer customers
- Retain clients and reduce churn through value realization
- Identify expansion opportunities within accounts
- Lead reviews, trainings, webinars, and product demos for employer users
- Educate customers on best practices to maximize recruiting success
- Suggest process improvements to boost efficiency
🎯 Requirements
- 4-6 years in account management, customer success, sales, or project management
- Ability to manage a large client portfolio and grow accounts
- Cross-functional collaboration with teams (implementation, product, sales, engineering, support)
- Strong analytical and quick-learning abilities
- Decision-making confidence
- Bachelor’s degree
🎁 Benefits
- Competitive salary
- Generous PTO policy
- Full benefits, including 401(k)
- Regular team happy hours and activities
- Remote work flexibility